European Consumers Union (ECU), established in 2009, aims at unifying European consumer organizations for collaborating on all matters related to consumerism and on the pan-European citizenship. As network of fifteen European associations, connects global and local consumers’ needs and defends and diffuses consumers’ rights, also mediating amongcitizens, lawyers,local and international administrations.

ECU mission is to represent consumers in the European Community; actively participate in European policies aimed at consumers; contribute to define and implement European policies related to realize consumers’ rights and protection.

ECU operates through adequate and correct information; protection and assistance to European citizens in case of disputes, with particular attention to vulnerable consumers; have representation in the legislative process at European level.

Official institutional website address

http://europeanconsumersunion.eu/